Everything you need to know about DrChrono EMRDrChrono offers an iPhone and iPad compatible EHR and medical billing platform that allows healthcare practitioners to manage clinical charting, patient intake, billing, and revenue cycle management. DrChrono Pricing plans differ according to the number of providers and practice size. This intuitive solution is designed to streamline administration and delivery of care. It comes with scheduling tools, customizable forms, e-prescribing, patient portal, and real-time patient eligibility checks. Users can easily send lab orders to over 40,000 around the US and can upload results directly into the patient's chart. On top of this, it offers custom views that enable providers to monitor each patient's health measurements and create baseline health data over time.
DrChrono EHR Software additionally lets users send prescriptions, including Electronic Prescribing Controlled, electronically on iPad, iPhone, or the internet. Its App Directory provides a multitude of apps and medical API for healthcare app developers. Healthcare organizations can use it to manage every aspect of patient intake, streamlining day-to-day operations and improving patient care quality. Further, this solution lets practices maximize their productivity and profitability through ready-to-use form assessments, customizable SOAP notes, cash-only appointments, diagram charting, bundled care appointment scheduling, and more.
Key Features
It allows providers to send single or multiple prescription orders, including controlled substances, to a pharmacy. DrChrono’s e-prescription functionality also lets physicians search for potential drug interactions before sending prescriptions.
Users can manage revenue by verifying insurance at the point of care, billing directly, and reducing multiple data entries. Using pre-populated billing codes, they can bill accurately, save time, and get paid quicker.
Using DrChrono OnPatient, patients can quickly pay bills, schedule appointments, and communicate securely with their providers online. It offers automated reminders for patients to significantly reduce no-shows.
Users can create easily accessible shortcuts and macro buttons for most commonly used notes, enabling practitioners to save time using these shortcuts to pull up data with just a single click.
The speech-to-text feature allows users to chart and record quickly and efficiently to enter data into the EHR system instead of memorizing codes.
This EHR solution provides care regardless of location with an iPad or mobile device. Physicians can also access and update patient information anywhere.
Users can get help with reimbursement, automatic statement mailing, denial analysis, and HCFA reporting. It also provides real-time claim statuses.
User Reviews: Overview of Benefits
Based on user reviews studied from multiple online resources, we have curated the following benefits for this EHR platform:
This HIPAA-compliant platform secures sensitive information and meets meaningful use standards.
- Enhance Operational Efficiency
Users can improve practice productivity and efficiency using time-saving functionalities, such as speech-to-text, medical templates, and dynamic photo charting.
This software supports integration with Quest, LabCorp, Surescripts, and other third-party labs to handle administrative tasks and reduce paperwork.
Patients can get a stress-free check-in experience by auto-populating their information and syncing that data to the EHR system.
- Fully-integrated Comprehensive Solution
This integrated product does not require users to get separate applications for billing or practice management. It covers all your practice's needs, from electronic health records to scheduling to medical billing and more.
- Patient Educational Material
It offers necessary medical information for patients to help them with their treatment and visits.
This platform offers enough flexibility to configure medical templates and clinical forms to adapt to their current work styles. DrChrono EHR Software can be customized to suit any type of health organization.
Limitations
These are a few of the software’s limitations according to user feedback:
- It is quite challenging to learn and includes too many features.
- Customer support is unhelpful and offers delayed responses apart from sales-related matters.
- There are frequent glitches, and the software lags a bit.
- It needs better and quicker updates for most features.
- Most users complain that DrChrono has a steep learning curve.
- User reviews also report downtime.
- You can get free EHR software with a billing service.
- It comes with pre-designed specialty forms that are ready to use
- There is a mobile patient check-in app for the user.
- You can use the full-feature EHR app on iPad and iPhone.
- It offers lab integration and eFax with 40,000+ labs.
- You can get 96% of your claims paid within 60 days.
Why Switch to DrChrono?
Pricing
The pricing plans for DrChrono EHR Software range between - 0/month. The company offers four different pricing packages: Hippocrates, Prometheus, Apollo, and Apollo-Plus. These vary in the type and number of tools and features offered. Users can also request a demo.
Support Details
This EHR platform offers the following support:
- It offers phone support. Call (844) 569-8628 or text (650) 215-6343.
- The live Support option is also available.
- You can submit a request for tickets from the website’s support page.
- Training videos, troubleshooting, internal material for billing, etc., can be accessed in the support center.
Final Thoughts
This EHR solution provides comprehensive features that most users find intuitive and easy to use, mainly when accessed through the iPad app. DrChrono Pricing plans cater to practices of various types. It also provides seamless third-party integrations to streamline billing. However, users face some problems due to its steep learning curve. User reviews also cite unexpected downtimes and infrequent updates for which customer support is not readily available. All in all, it is a robust solution, advisable for small-scale independent healthcare practices.
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