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How To Troubleshoot QuickBooks Error 1304?

How To Troubleshoot QuickBooks Error 1304?

You may end up with QuickBooks error 1304 while installing the program using a CD on a Windows computer. It may also occur while performing an upgrade or updating the software as per its latest available version. When the error takes place, apart from hampering your work, it also affects several windows applications. There can be other reasons as well. We have covered all such reasons and their troubleshooting methods in this blog.

What Causes QuickBooks Desktop Error 1304?

Below are the reasons that may prevent you from installing QB software or updating it to the latest release:

  • The QB installer is not able to read the installation files from the CD deployed in the installation process.
  • Issues in the installation CD may also evoke QuickBooks Error Code 1304
  • A Damaged Microsoft .NET Framework can also bring forth the error while updating QuickBooks.

How To Resolve QuickBooks Error C=1304?

Follow the troubleshooting methods given below to rectify QuickBooks Error 1304:

Solution 1: Move Installation Files, Folders & Setup to Your Computer’s Local Storage

To avoid data disruption and complete the installation process, copy the entire installation software, including all files and folders, to your computer's local storage.

  • Firstly, you have to insert the CD into your computer's CD ROM.
  • Now right-click anywhere on a blank space on your Desktop.
  • Move your cursor to New and select Folder from the list. Name it as “QBInstall.”
  • Double-click on CD Drive from Windows File Explorer.
  • Select all the files and then copy them.
  • Paste all the copied files in the newly created folder.
  • Once you have moved all the files, double-click on the setup.exe file to begin the installation process.

Solution 2: Repair Damaged Microsoft .NET Framework or Reinstall It


Some Microsoft Components such as MSXML, C++, and .NET Framework need to function effectively. If you encounter QuickBooks error 1304 while installing the program, you must repair the damaged .NET Framework.

Also read: How To Install QuickBooks Database Server Manager?

Need Technical Assistance!

Follow the troubleshooting methods mentioned in this blog to resolve the QuickBooks error 1304 at the earliest. If you need any further assistance, give us a call on our Toll-Free Number (855)-948-3651.


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Oriana ZabellOriana Zabell
Joined: January 22nd, 2021
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