5 Helpful Tips to improve On-site Security Guard Performance

Hiring a pool of skilled and talented guards is one thing and ensuring that they stand firm in critical times for long as possible is another thing. Falling short of the latter can prevent you from becoming a reliable security provider in your region, which can be disastrous to your overall business. However, many ways can help you avoid the crumbling down of your business and at the same time, surprisingly take your security services to the next level. Here’s you can do it:

Use Security Officer Tracking Software

Earlier, keeping an eye on your security guards posted at your client’s location was a tough nut to crack. However, with the advent of security tracking software and guard tour management software, you can easily monitor their activities, record and observe their actions, and get real-time updates of their whereabouts. The software only requires a smart device such as a smartphone or laptop to work but can help deter cases of crime or critical situations where your security guards were at fault. To improve your security guard performance, they are an urgent need of the hour to keep up with the pace.

Tell your security supervisor to perform random spot checks

Often, security guards develop an unprofessional attitude while on duty after spending some time at a particular location.  They become indolent, putting no effort to ensure maximum security of their vicinity. This can be hazardous for the people living in the area and for your business as criminals don’t knock. The best course of action to avoid those situations is ensuring that your guards are as professional as they were initially. To do so, tell your supervisor to perform regular random spot checks and if any guard is found not on duty or engaged in activities that aren’t related to security, have them fired or warn them to act responsibly.

Access training provided to your guards

Guard tour management software is only good when your guards are trained to perform well on their allotted sites. To ensure that, regularly access your training program offered to the guards. If you think it’s inadequate or doesn’t meet the emerging security challenges, reprogram it or update it by adding necessary elements. Also, make sure you include mock drills in your training program to see how well your guards tackle emergencies.

Bottom Line

With the increasing crime in the US, security services need to step up their game to ensure that they do their job effectively and stay in the business. If you have been noticing a downfall in the quality of services your guards are providing or receiving complaints from clients, consider incorporating guard tour management software to monitor their activities and keep a tab on their whereabouts.

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guardchecker GuardChecker is a web based service Joined: September 24th, 2019