Make Strata Living Hassle-free with Strata Managers in Sydney

A strata manager working for a strata management company performs the day-to-day management and administrative tasks of the strata property. The strata manager acts on behalf of and under instruction from the Council of Owners. The Council of Owners has final authority to instruct the strata manager and strata management company.

The role of a strata manager is mainly administrative. An ever-growing part of the strata managers role is to help in offering a comfortable living environment for strata residents. As strata schemes become larger and with the expanding expectations of residents, the strata manager’s role continues to grow to satisfy a wider range of lifestyle essentials.

The underlying role of the strata manager is to assist the strata company to make and implement business decisions. Those decisions, when implemented, ensure that the duties of the strata company are performed and any discretionary powers are exercised in accordance with the Act, the relevant by-laws and any applicable resolutions of general meetings of the owners.

The manager is contracted to and offers services to the strata company which is the manager’s client and the manager is accountable to the Council which makes the appointment on behalf of the strata company. As it is the Council which has the primary management responsibility, it is the Council which instructs, authorises and supervises the strata manager’s activities.

Strata Managers in Sydney offer a centralised point of communication and agreed secretarial, treasury, clerical and advisory services as are within their knowledge and delegated power. They should have the ability to readily outsource specialist providers of goods and services when that is appropriate.

A professional strata manager should only acts with the proper written authority of the strata company via its Council. That authority and any instruction should be clearly communicated and understood by all parties, including individual owners, who may potentially be affected by the appointment and the actions of the strata manager. The unfulfilled expectations of individual owners is a common cause of dissatisfaction in the management relationship. It will always be more efficient to react or respond to written communications. It is also necessary that the strata manager avoids acting when it is the Council that should act.

A strata manager cannot provide legal advice but may give suggestions based on their experience. The right strata manager will advise that a legal opinion is obtained if there is any doubt. Most owners and Council members are not strata experts. They rely on their strata manager to be their trusted advisor, providing suggestions to assist in the good management of their strata property. If the strata manager does not provide options and alternatives, it may be that they are not experienced or properly trained.

The strata manager should always act in a professional manner and respond to owner’s requests and correspondence in the right manner. So, take care of your strata property with professional Strata Managers in Sydney.

About This Author

The Strata Collective Joined: May 15th, 2019