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5 Most Underrated Skills That Will Take You to the Top in IT Outsourcing Service

5 Most Underrated Skills That Will Take You to the Top in IT Outsourcing Service

Peter Drucker is one of the legendary business consultants, and the only advice he gave many companies is to “Do what you do best and outsource the rest!” This mantra is followed successfully in almost all companies. Outsourcing has become a part of their business. Outsourcing has mainly evolved ever since the last decade. India is the country that tops in the list of countries that does outsourcing efficiently at an affordable cost.

What’s covered in this post? 

  •       Introduction to outsourcing.
  •       Types of IT outsourcing.
  •       Most underrated skills in IT outsourcing services.

Outsourcing is a business activity that involves a third-party individual or a company to perform tasks, handle operations, and services. According to Outsource Accelerator, India remains the top country to outsource with the availability of 24/7 service, 14 super cities, and access to top talents that are experts in the latest technologies. IT outsourcing services in India are well-known and said to be the services that offer high quality at an affordable cost.

There are three types of outsourcing as follows; Onshore outsourcing (inside the country), Nearshore outsourcing (to the neighbouring countries), and Offshore outsourcing (to a distant country from a different time zone).

IT outsourcing has two categories, such as Infrastructure outsourcing and Application outsourcing. Infrastructure outsourcing includes data center outsourcing, managed security operations, network services, and overall infrastructure management. Application outsourcing comprises application development, QA and testing, and legacy system maintenance. Most of the leading IT outsourcing companies in India, like Soft Suave, provide application outsourcing to the western countries.

Five most underrated skills in IT outsourcing services:

IT outsourcing services needs a set of skills that make the work successful. There are a few underrated skills that can be applied effectively to take you to the top of the other IT outsourcing services. Following is the list;

  •       Attractive pricing and customer service.
  •       Access to innovation and the latest technologies.
  •       Project management.
  •       Time-zone overlapping.
  •       Quality assurance.

Attractive pricing and customer service: Price is the primary factor that attracts customers to outsource their services to third-party individuals or companies. Offering an attractive price for quality service is a bonus point. Nowadays, quality service is expensive. However, the actual price value of the service would be inexpensive. Thus, offering more exceptional service at an affordable cost would be an accomplishment. Also, providing the right amount of attention a customer needs during outsourcing is a vital part. There’s nothing that can stop the success when reliable customer service and quality work is offered at an attractive price!

Access to innovation and the latest technology: Many workforces around the work do not have the privilege to access the latest technologies and innovation. Utilizing the fullest of the techniques and innovation can yield you more customers that lack this privilege. This places you above all the competitors in the leading western countries. India is already a place filled with top talents and latest technologies. Taping it and making the best use of innovation and technology is the most underrated but a unique path that will take you towards success.

Project management: Although project management is the most crucial factor in a project, it is usually the most underrated skill during outsourcing. Project management involves planning, executing, and controlling of all activities in a project to achieve specific goals. Project management reduces the workload of the client and eases the pressure of the project. If project management is taken seriously and worked on, the clients would happily outsource their projects understanding the guaranteed success because of project management.

Time zone overlapping: Time zone difference is the biggest worry of the clients when outsourcing. Only a few leading companies offer 24/7 service at an expensive cost. Time zone overlapping gives you a few extra hours to compensate for the client’s time zone difference. Doing time zone overlapping would benefit the client to communicate with you and avoid any gaps in the project. As communication is significant in outsourcing, time zone overlapping effectively helps the client with uninterrupted communication, an affordable solution.

Quality assurance: Quality assurance is the maintenance of the desired level of quality in a service, especially by giving special attention to every stage of the development process. It prevents errors and offers output with excellent quality. In outsourcing, quality assurance is an essential factor that has been neglected by many companies that provide outsourcing. Acquiring this skill is hard, but giving quality results with quality assurance will guarantee you a top spot on the IT outsourcing services.

In a nutshell:

The skills mentioned above are the most underrated, but it will take you to the top in the IT outsourcing services sector. If you need a company that provides complete IT outsourcing service in India, Soft Suave would be the right choice. The developers or resources at Soft Suave communicate with clients easily, overlap time zones, don’t compromise on quality, and make sure data is safe and secure during development.

Don’t miss out on this chance to work hand in hand with the leading strategic outsourcing services partner from India.

Contact: +1-410-8078350 with your requirements to get the best quote.


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George StanleyGeorge Stanley
Joined: April 28th, 2020
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