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How to fix Norton not opening error

Norton antivirus is one of the best top features which provides excellent tools and services for device and network security. Norton plans are available for Windows, Mac, and smartphones. Norton also provides multi-license features on various plans. When you use multiple devices then purchasing a multi-license Norton setup with Product Key is a better option. You can easily manage the safety of all the devices with one subscription plan. Once you install Norton on a primary device then you can easily share the setup on other devices.

Norton offers good security services but many people also get some issues related to this antivirus. Norton not opening is a common issue that is reported by many Norton users. When they click on the Norton icon from the desktop; the Norton dashboard does not open. This error can occur due to many reasons. But sometimes you can get this error due to a runtime error. Close all the running programs and restart your device. Now click on the Norton icon from the screen and check whether the Norton dashboard appears or not. If you are still unable to access Norton antivirus then try other solutions.

Remove junk from your device

Some junk files can also corrupt your processing. Junk such as temporary files, caches, and cookies, etc can create conflict on processing. Whenever you get an error like norton stopped working then remove junk files from your device. You can remove the junk from the device one by one. You can also use the Windows Disk Cleanup tool to remove the junk from the Windows device. Here are the steps for removing accumulated junk from Windows:

  1. Open the Windows device

  2. Hover your mouse to Start menu

  3. Type command on the search bar

  4. Hold the ctrl key and shift key from the keyboard

  5. A permission box will appear 

  6. Click on Yes button

  7. A command prompt will appear on the screen

  8. Type cleanmgr on the command screen

  9. Press the Enter button

The disk cleanup tool of Windows will run on the device. This tool will take some time to check your files. Wait until you will get a list of items on the screen. Check the whole list and check the boxes you want to remove. Click on the Remove button. Now restart your Windows PC and click on the Norton icon. If your Norton is still showing you an error then seek other solutions. 

Use Norton Remove and Reinstall tool

This error can also occur when your Norton program files get corrupted or you have deleted some Norton files mistakenly. In this case, reinstalling the Norton antivirus will resolve your issue. You can use Norton Remove and Reinstall tool for reinstalling Norton antivirus on your device reliably.

  1. Search for Norton Remove and Reinstall tool

  2. Tap the Download button and save the file on the desktop

  3. Run the setup file 

  4. EULA page will appear on the screen

  5. Read the agreement and hit the Agree button

  6. Press the Remove and Reinstall button

  7. Hit the Continue button

Now restart your device and follow the on-screen commands for reinstalling Norton on your device.

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Joined: March 3rd, 2020
Articles Posted: 7
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