Crucial Questions to Ask Your Sevierville HVAC Technician
The questions can help you to know the problem with your unit and whether a technician can repair it. If your unit starts malfunctioning, get a Sevierville HVAC technician, but ensure to ask them the following key questions.
- Are you licensed?
Among the first things to confirm is whether the technician is licensed to offer the services that they claim to. Every state has its regulation of this industry and, therefore, may have different codes that technicians have to abide by, to get a license. Depending on the state that you are in, therefore, you should know the right licenses that your HVAC repair company or technicians should have and how to verify its authenticity.
- Are you bonded and insured?
The other essential question is on the technicians being bonded and insured as key necessities of them offering HVAC repair services. Whether you need a minor or major service, you need to hire a technician with the right insurance plan. Them being insured means that you will not have to shoulder any responsibilities for incidents that may happen in the course of the repair works they offer.
- Do you have any experience with my type of unit?
A heating and cooling expert may be experienced in that field but not with the type of unit that you have. Since there exist different brands of HVAC systems, it is important that you hire people who have the skills and experience needed to work on your type of system. This helps you get a company that can guarantee comprehensive and long-lasting solutions.
- May I have a list of your references?
If there is something else that you should rely on, it is the list of clients that a company has served in the past. Therefore, you should not hesitate to ask for a list of their references. If they avail it, get in touch with several of them to get their reviews.
Lastly, ensure to get a guarantee of their service. A maintenance program should be something that you have to ask about too. In the end, you will have the much-needed peace of mind knowing you are working with reliable experts.
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