Take Advantage of Next-Gen Telecom Billing Software to Springboard your MVNOTelecom billing services are vital for every Communication Services Provider (CSP). As the complexity in the telecom industry grows because of an incoming deluge of new services, the importance of competent telecom billing software has risen. In the industry, it is imperative to stay one step ahead of competition at all times. And to do this, both OSS and BSS services along with telecom billing services are crucial.
Crucial Telecom Billing Services
Online and Offline Charging System
Online Charging System (OCS) allows for real-time tracking and charging of every transaction. An OCS is a next-gen solution for telecom billing. It can charge every service based on length of sessions and number of events; therefore, it can account for almost every modern-day telecom service. It is comparatively costlier than Offline Charging System (OFCS). For small scale MVNOs who do not have enough financial clout, an OFCS that can offer near real-time charging is a cost-effective option.
CDR Mediation and Revenue Assurance
For every telco, it is vitally important to calculate the CDR data and convert it into a format that is understandable by the billing system. Also, the billing system should come with complete revenue assurance to prevent financial losses.
Crucial OSS and BSS Services
Just like billing, OSS and BSS services are also very important. Especially nowadays, when the telecom industry is in a transitional phase, and systems are increasingly integrating NFV and SDN methodologies. Some important OSS/BSS services are:
Quick Provisioning of Services
The services need to be provisioned quickly, so that they can be allocated to the subscribers. Just as soon as the order is made, the OSS/BSS platform should be able to complete it. This feature is crucial for any B/OSS as today’s subscribers, especially the millennials are extremely patience less.
Self-Care
Customers should be allowed to build their own plans via a self-care portal. It is a step in the right direction for many telcos who were previously forcing their customers to use monolithic service packages.
Apart from billing and B/OSS, the telecom operator should also excel at analytics. Big Data solutions are crucial for understanding customer preferences and designing plans accordingly.
The Need for a Common Intuitive Platform
Multiple telecom platforms can be hard to manage for a telecom operator. If you are an MVNO, then you would need an intuitive solution that lets you manage every aspect of the service via a single platform.
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