IT TECHNICIAN JOBS 2020Administration Desk (60% - 80%):
Be a solitary purpose of contact for clients to get specialized help
Design work areas, PCs and programming for every single fresh recruit
Help with the ticket line for practically the entire everyday IT demands
Update gear stock and keep up hardware stock with our endorsed merchants
Oversee organization gave versatile hardware
Make specialized documentation, KB articles, and How To's for our insight the board framework
Find preparing needs and give instructing varying to support work area group
Task work (20% - 40%):
Use innovation and best practices to smooth out strategies and mechanize undertakings
Helps IT Systems Administrators and IT Systems Engineers with usage of new arrangements and the executives every current stage
What you ought to have:
Solid relational abilities so as to work with both IT experts and non-IT representatives.
Show competency in investigating
Ready to perform multiple tasks and archive a few assignments on the double
Involvement in:
ITIL/ITAM/ITSM
Okta
BetterCloud
GSuite organization
Office365
Jamf/Intune/Google MDM
Atlassian and Jira Service Desk
Advantages:
Adaptable PTO strategy
401k Program with 4% coordinate
Completely paid worker medical coverage for representative
Open office space in the core of downtown Austin
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